Support Tickets

This page is currently being worked on! Beware of conflicting modifications and updates.

The Lord of the Craft utilizes a plugin called ModTRS. This plugin allows users to send in "tickets" similar to the system seen in World of Warcraft. You can create tickets for each Staff team. To see what commands you need to contact each Staff team, check the commands section.

Commands

• /modreq [message] - This command lets you request something from the Moderation Team.
• /creq [message] - This command lets you request something from the Community Team.
• /sreq [message] - This command lets you request something from the Story Team.
• /wreq [message] - This command lets you request something from the World Team.
• /dreq [message] - This command lets you request something from the Development/Technical Team.
• /areq [message] - This command lets you request something from the Administrator Team.
• /check - Check the progress of your open tickets.
• /modlist - See which Moderators are online and on duty.
• /clist - See which Community Team Members are online and on duty.
• /slist - See which Story Team Members are online and on duty.
• /wlist - See which World Team Members are online and on duty.
• /dlist - See which Devlopment/Technical Team Members are online and on duty.
• /alist - See which Administration Team Members are online.

Checking and Closing

If you want to check the status of your ticket, you can type /check to list all of your tickets open. Notice that when you type this, a number will be next to your request. If you decide later that you don't want your request to be open anymore, you can close it by typing /done [request #]. Replace "request #" with the number of your request.

Please be patient when waiting for a ticket to be answered.