Difference between revisions of "Support Tickets"

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*'''/dreq [message]''' - This command lets you request something from the Development/Technical Team.
 
*'''/dreq [message]''' - This command lets you request something from the Development/Technical Team.
 
*'''/areq [message]''' - This command lets you request something from the Administrator Team.
 
*'''/areq [message]''' - This command lets you request something from the Administrator Team.
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*'''/check''' - Check the progress of your open tickets.
  
 
=== Requesting Help ===
 
=== Requesting Help ===

Revision as of 23:15, 13 August 2020

circle info req sam.png This page is currently being worked on! Beware of conflicting modifications and updates.

The Lord of the Craft utilizes a plugin called ModTRS. This plugin allows users to send in "tickets" similar to the system seen in World of Warcraft. GMs can then check for the "tickets" and help the users. These Modreqs are useful for gaining information not known by a player that a GM would know. They can also be used for regioning issues, reporting damage to the Landscape, changing locks, checking on griefing, lockpicking and many other situations.

Commands

  • /modreq [message] - This command lets you request something from the Moderation Team.
  • /creq [message] - This command lets you request something from the Community Team.
  • /sreq [message] - This command lets you request something from the Story Team.
  • /wreq [message] - This command lets you request something from the World Team.
  • /dreq [message] - This command lets you request something from the Development/Technical Team.
  • /areq [message] - This command lets you request something from the Administrator Team.
  • /check - Check the progress of your open tickets.

Requesting Help

If you require help then please look at the list of commands above and run the command that best fits your need.

Checking and Closing

If you want to check if your modreq is being handled (or if you have any modreqs open), you can type /check to list all of your modreqs. Notice that when you type this, a number will be next to your request. If you decide later that you don't want your request to be open anymore, you can close it by typing /done [request #]. Replace "request #" with the number of your request.

Please be patient when waiting for a /modreq to be answered.